Absher can send certain Ministry of Interior documents to a valid Saudi National Address. Complete the main document service first, open Document Postal Delivery, confirm the address, review the live fee and submit. Not every document or completed transaction is eligible.
What the service does
Document Postal Delivery links Absher with Saudi Post, known as SPL, so eligible government documents can be delivered to the National Address recorded for the beneficiary. Official SPL information lists documents from the General Directorate of Passports, Civil Affairs and the General Traffic Department among those that may be delivered.
The delivery service does not issue or renew the document itself. You must first complete the underlying Absher transaction, such as an eligible Iqama issue or renewal or vehicle-registration renewal. The delivery screen then decides whether that completed transaction can be selected.
Check eligibility before you start
The current Absher guide says the primary service must have been completed through Absher. It also states that delivery for an Iqama or a renewed vehicle registration must be requested within 90 days of completing the service. Passport delivery has route-specific conditions: if delivery was not requested within the passport issue or renewal service, it may not be available later through the general delivery service.
These conditions were checked in September 2026 and may change. Read the live eligibility message for your document. A driving licence or other item appearing on a general SPL list does not guarantee that your individual transaction will appear.
You also need:
- an active digital identity on Absher;
- a valid and current Saudi National Address in your account;
- the completed document transaction to meet its delivery conditions; and
- a way to pay the delivery charge shown by the service.
Check your National Address
Review the address before making the request. The National Address is an accredited Saudi addressing record containing details such as building number, street, district, city, postal code and additional number. Use the official National Address or SPL service to manage or verify it.
Make sure the address identifies the actual delivery location and that someone can receive the item. If you have just corrected the address, allow the official systems to reflect the update before submitting. Do not continue with a visibly wrong city, building or unit merely because the payment page is available.
Request delivery in Absher
- Sign in to Absher Individuals through the official website or app.
- Select E-Services and open Document Postal Delivery. Menu wording may vary slightly by platform version.
- Choose the eligible document displayed in your account.
- Review the document information and confirm the National Address.
- Check the live delivery fee and payment details. This guide does not quote a fixed price because charges can change.
- Pay through the official flow and submit the request.
- Save the request number, receipt and any tracking reference.
Do not pay through a link from an unexpected message without verifying it against the request in Absher or the official SPL channel. Neither Absher nor SPL support should need your password or one-time login code.
Track and receive the document
Use the tracking reference in the official SPL website or app. Check the delivery status and respond only through verified channels if the courier needs help locating the address. Inspect the envelope on receipt and compare the document details with your Absher record.
If the status says delivered but you have not received it, report the issue promptly through SPL customer care and retain the tracking history. If the physical document contains an identity or vehicle-data error, the issuing Ministry of Interior department, rather than the courier, must normally address the record.
If the document does not appear
- Confirm that the issue or renewal transaction is fully completed, not merely paid or pending.
- Check the document-specific request window and whether delivery was already chosen in the original service.
- Verify that the National Address in Absher is valid and up to date.
- Look for an existing delivery request before trying to create another.
- Use Absher support for eligibility or system errors and SPL for tracking or delivery problems.
When to get help
Contact Absher when an eligible transaction is missing, the address cannot be confirmed or payment fails inside the service. Contact SPL when a submitted shipment cannot be tracked, is delayed or is marked delivered incorrectly. Contact the issuing authority if the document data are wrong. UK2KSA is independent and cannot make a document eligible, alter the National Address or guarantee delivery.