How to book a Jawazat appointment through Absher

Jawazat is Saudi Arabia’s General Directorate of Passports. Absher provides a Passports Appointments service through which a beneficiary can book, amend or cancel an appointment when an in-person passport or residency transaction is available.

An appointment reserves a visit; it does not approve the underlying application.
Choose the beneficiary status and service shown in Absher rather than relying on an old list of appointment labels.
Take the appointment confirmation and the originals required for the specific transaction.

Decide who the appointment is for

Keep the parties distinct. A visitor uses their visa or border details where the public appointment flow asks for them. A resident uses their Iqama details. A family sponsor may book for a dependant whose record appears under the sponsor’s services. An employee should not assume they can complete an employer-controlled residency transaction personally; where the employer is the responsible party, the employer or authorised representative may need to act.

Many Jawazat transactions are already electronic. First check the relevant Absher service guide and try the correct online service. Book an office visit when Absher directs you to attend, when the transaction is offered only by appointment, or when official support tells you that an in-person review is required.

Prepare before selecting a slot

Identify the exact transaction and beneficiary. Check that the name, passport, border number or Iqama details in the official record are correct. Gather the documents listed on the current service page, including originals where requested, and any evidence of an online error or referral.

Appointment categories, offices and availability can differ by region and beneficiary. Labels also change. Avoid choosing a vaguely similar category simply because it has an earlier slot: the office may be unable to complete a different transaction. The booking page does not guarantee that every listed Jawazat office handles every service.

Practical steps

Open the official Absher website. From the public home page, use Appointments and then Passports, or sign in and open the appointments area if the service requires your digital identity.
Complete the beneficiary verification requested on screen. Enter the details of the person whose appointment record is being created, not those of an unrelated helper.
Select Book New Appointment or the equivalent current label.
Choose only the transaction displayed for your case, then select the region, number of transactions and an office that offers it.
Select an available date and time. Review the beneficiary, service, branch and location before confirming.
Save the appointment ticket or confirmation. Read its instructions and bring it with the original documents listed for the transaction.

Changing or cancelling an appointment

Return to Passports Appointments and open the existing booking. Use the current action for amending the date, time or other permitted details. If the service or beneficiary cannot be changed, cancel and make the correct booking rather than presenting the wrong ticket. Confirm a cancellation and check that the appointment no longer appears as active.

Do not buy a slot or share your Absher login, password or one-time code. A genuine appointment should be created through the official platform for the actual beneficiary.

When to get help

Contact Absher support if identity verification fails, the booking will not save or an existing appointment cannot be opened. Ask Jawazat through an official channel if no category matches the required transaction, the beneficiary is outside Saudi Arabia, or the case involves an immigration hold, incorrect record or missed legal deadline. For an employee, involve the employer’s authorised HR or government-relations team where sponsorship responsibility applies.

UK2KSA is an independent information provider. It is not Absher or Jawazat and cannot reserve special slots, waive requirements or guarantee completion at the office.