How to manage an existing driving-school appointment in Absher

This is not a first-time booking guide

Use this page only if an appointment already appears in your Absher account. A first-time applicant must choose the correct service when creating a new Traffic appointment, such as driving-school training, an assessment for someone who already has driving skills, or another service displayed for their case. A foreign-licence replacement or exchange is also a different appointment purpose.

Managing the appointment does not issue or renew a Saudi driving licence, change your eligibility, complete the school’s training programme or move a test controlled directly by the school. Once a school has enrolled you, later lesson and test scheduling may sit in the school’s own system.

Open the existing appointment

1. Sign in to Absher: official service portal.
2. Open Appointments, then choose Traffic. In some layouts the route appears under My Services.
3. Open the appointment service and choose the option to view existing or booked appointments.
4. Select the relevant record. Check the beneficiary, appointment purpose, school or Traffic branch, city, date, time and booking reference.

Save the original confirmation before changing anything. This is useful if a request fails or the school asks for the booking reference.

Reschedule when the option is available

1. Open the appointment and select Modify or its equivalent only if Absher displays it.
2. Choose from the branches, dates and times actually offered. A date visible elsewhere is not available until Absher confirms it for your service.
3. Review the appointment purpose carefully. Do not change from training to skilled-driver assessment, or to foreign-licence replacement, merely to obtain an earlier slot.
4. Confirm the change, return to the booked-appointments screen and verify that the new date and time have replaced the old ones.
5. Download or print the updated confirmation. Discard the old copy to avoid attending on the wrong day.

If the record has no modify option, do not cancel until you have checked current availability and the consequences with the school. Cancellation can release the appointment without guaranteeing another slot. Where Absher requires cancellation before rebooking, the replacement remains subject to live availability.

Cancel an appointment you cannot attend

1. Open the correct existing appointment and select Cancel, if available.
2. Read the warning and verify the branch, date and booking reference.
3. Confirm once. Then return to the appointments list and check that the record is marked cancelled or is no longer active.
4. Keep the cancellation confirmation until you are certain that no attendance or rebooking issue remains.

Cancellation of the Absher appointment does not necessarily cancel a paid course, lesson, test or file already opened with the driving school. Ask the school about its own attendance and scheduling rules. This guide makes no claim about refunds, deadlines or penalties because those depend on the school and the stage of the application.

When Absher cannot manage the booking

• No appointment appears: check the account and beneficiary used for the original booking, then look for a school-issued reference or message.
• No modify or cancel control appears: the appointment may be too close, already processed, or controlled by the school. Contact the school shown on the confirmation or use official Traffic support.
• The wrong service was booked: do not attend expecting the branch to convert it. Confirm the correct service with Traffic or the school, then cancel and rebook only when instructed.
• A change was submitted but not reflected: refresh the appointment list and verify the active record before trying again. Avoid repeated confirmations that could create confusion.